Privacy Policy

PRIVACY POLICY

At VAYRONX, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with VAYRONX.

INFORMATION WE COLLECT

When you use our website or place an order, we may collect personal information including:

Full name
Billing and shipping address
Email address
Telephone number
Order and transaction information
Vehicle information, such as make, model, year, version, and configuration
Photographs or information provided to confirm product compatibility
Communications you send to us
Device, browser, IP address, and website usage information
Marketing and communication preferences

Payment information may be processed securely by our payment service providers. VAYRONX does not necessarily receive or store your complete payment card details.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

Process and fulfil your orders
Confirm vehicle and product compatibility
Customise or prepare products according to your specifications
Process payments and transactions
Arrange shipping and delivery
Provide order updates and tracking information
Respond to customer service enquiries
Manage returns, refunds, replacements, or warranty-related requests
Prevent fraud and protect our business and customers
Improve our website, products, and services
Comply with applicable legal, tax, accounting, and regulatory obligations
Send marketing communications where you have provided consent or where otherwise permitted by applicable law

LEGAL BASIS FOR PROCESSING

Where applicable under data protection laws, including the General Data Protection Regulation (GDPR), we process personal information based on one or more lawful grounds, including:

Performance of a contract with you
Compliance with legal obligations
Our legitimate business interests
Your consent, where required

Where processing is based on consent, you may withdraw your consent at any time.

HOW WE SHARE YOUR INFORMATION

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

E-commerce and website service providers
Payment processors
Shipping and logistics providers
Manufacturing or fulfilment partners where necessary to prepare your order
IT, hosting, analytics, and security providers
Professional advisers
Government authorities or regulators where legally required

We only share information that is reasonably necessary for these purposes.

VAYRONX does not sell your personal information.

SHOPIFY

Our online store is powered by Shopify.

Shopify may process certain personal information when you browse our store, create an order, or use services provided through the Shopify platform.

Shopify's processing of personal information is governed by its own privacy practices and applicable data protection laws.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to operate essential website functionality, remember preferences, analyse website traffic, improve performance, and support advertising or marketing activities.

Where required by applicable law, non-essential cookies and tracking technologies will only be used after obtaining your consent.

You can manage your cookie preferences through the cookie controls available on our website or through your browser settings.

ADVERTISING & ANALYTICS

We may use advertising and analytics services to understand how visitors interact with our website and to measure or improve our marketing campaigns.

Depending on your consent choices and applicable law, these services may collect information about your device and interactions with our website.

Where required, advertising and analytics technologies will only be activated after obtaining the appropriate consent.

INTERNATIONAL DATA TRANSFERS

Some of our service providers, manufacturing partners, logistics providers, or technology providers may operate outside your country or the European Economic Area.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal, accounting, and tax obligations.

DATA SECURITY

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of certain processing
Object to certain processing
Request portability of your personal information
Withdraw consent where processing is based on consent
Object to or opt out of certain direct marketing communications
Lodge a complaint with the relevant data protection authority

To exercise any applicable privacy rights, contact us at:

vayronx.automotive@hotmail.com

We may need to verify your identity before processing certain requests.

MARKETING COMMUNICATIONS

If you have subscribed to marketing communications, you may unsubscribe at any time by using the unsubscribe option included in our communications or by contacting us.

You may continue to receive essential transactional communications relating to your orders even after opting out of marketing communications.

CHILDREN'S PRIVACY

Our products and services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.