Shipping Policy

SHIPPING POLICY

At VAYRONX, we are committed to delivering your order safely and efficiently. Please review the information below regarding order processing, shipping, tracking, and delivery.

ORDER PROCESSING

Orders are carefully reviewed and prepared before shipment.

As many VAYRONX products may require vehicle-specific configuration or preparation, processing times can vary depending on the product and vehicle specifications.

Once your order has been prepared and dispatched, you will receive a shipping confirmation with tracking information when available.

SHIPPING TIMES

Estimated delivery time after dispatch is generally:

Europe: 7–15 business days
United States: 7–15 business days
Other international destinations: 10–20 business days

These delivery times are estimates and may vary depending on the destination, customs procedures, carrier delays, local holidays, or other circumstances outside of our control.

ORDER TRACKING

Once tracking information becomes available, it will be sent to the email address provided at checkout.

Please allow some time for the tracking information to become active after receiving your shipping confirmation.

VEHICLE-SPECIFIC PRODUCTS

Certain VAYRONX products, including steering wheels, may be prepared or configured according to the customer's vehicle specifications.

Customers are responsible for providing accurate vehicle information when requested, including the make, model, year, and any additional compatibility information required to process the order.

Incorrect or incomplete vehicle information may result in processing or delivery delays.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

Unless otherwise stated at checkout, any applicable customs duties, import taxes, or local charges are the responsibility of the customer.

VAYRONX is not responsible for delays caused by customs clearance procedures.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at vayronx.automotive@hotmail.com.

Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.

LOST, DAMAGED OR DELAYED SHIPMENTS

If your package arrives damaged, please contact us as soon as possible and provide your order number, photographs of the package, and photographs of the product.

If your tracking information shows an unusual delay or your package appears to be lost in transit, please contact our support team so we can investigate the shipment with the carrier.

DELIVERY DELAYS

VAYRONX is not responsible for delivery delays caused by circumstances outside our reasonable control, including customs inspections, carrier disruptions, severe weather, public holidays, transportation disruptions, or incorrect delivery information provided by the customer.

We will always do our best to assist you if a delivery issue occurs.